Applied Information Management Master's Degree Program
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Alumnus Travis Luckey ‘09 experienced significant professional growth while in AIM, moving from IT System Administration to IT Manager and now Director of Information Technology.
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Alumnus Travis Luckey ‘09 experienced significant professional growth while in AIM, moving from IT System Administration to IT Manager and now Director of Information Technology.
Current Students

Process vs. Practice: How Work Gets Done


Department AIM
Number 607
CRN 42244
Credits 2
Date August 4-29, 2008
Instructor(s) Tim Williams
Location Summer Online
Fee $1140
Grade Option Pass/No Pass
Registration Deadline 07/03/2008

Class Description

There are many examples of large (re)systemization projects within organizations that do not deliver on the promise of the technology and, in fact, result in adverse business impacts. With the increasing rate of technological innovation, there is a commensurate increase in the temptation to engineer technological solutions for process problems within an organization. This approach often ignores the impact to organizational culture, social knowledge, and other issues that are critical to a organizational success. This short course examines the interplay among those issues with various technological approaches and offers ideas for optimizing the performance of the organization and the systems that support it.

Prerequisite(s) Required

Virtual Learning and Teams

Course Materials

  • The Social Life of Information by John Seely Brown and Paul Duguid. Harvard Business School Press, 2002. ISBN: 1578517087 or 978-1578517084. Available from online bookstores.
  • Blink by Malcolm Gladwell. Little, Brown and Co., 2005. ISBN: 0316172324 or 978-0316172325. Available from online bookstores.

Online registration not currently available for this course


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