Applied Information Management
 

AIM Hosts Fourth ABPMP Event

The Association of Business Process Management Professionals (ABPMP) is building a community of practice in Portland. The AIM Program is assisting the process by hosting their lecture series this year, consisting of a Thursday evening lecture every other month. The lecture offered on April 1, 2010 is the fourth lecture in this year's series.

Collecting, Connecting and Correcting the Process Dots

Roger T. Burlton, Professional Engineer

When: Thursday, April 1, 2010, 5:30-6:00 p.m.—Networking; 6:00-7:00 p.m.—Presentation

Where: University of Oregon, White Stag Block, 70 N.W. Couch Street, Portland, OR 97209. Enter on Couch Street.

Parking: Available on the street, or at the SMART PARK on Davis and Naito. UO White Stag Block does not validate parking.

Cost: Free, please RSVP so that we can provide light snacks for everyone.

RSVP: No longer available.

Co-sponsored by: ABPMP Portland and IIBA Portland

Experienced process improvement practitioners have discovered a number of recurring patterns when conducting process work. One of the biggest challenges is to convey their intuitive sense of these patterns, to make their method better for everyone to share. We all know most process participants are focused on their own suboptimal part of the end-to-end flow of work required to satisfy process customers and stakeholders. Our challenge in achieving cross-functional integrity is affectionately called ‘connecting the dots’. But in order to connect them you have to know what they are. You have to ‘collect’ them first since all process components must be understood as a whole before we start to change them individually. Once components have been discovered and put together they can be analyzed and ‘corrected’ using a variety of possible techniques appropriate for the problem at hand. Repeatable patterns of collecting, connecting, and correcting can be found at all levels of BPM effort including Enterprise BPM, BP analysis and design, and also development and implementation of aligned technology and human solutions. In the most simple way possible, this session delves into the opportunities for re-use of BPM techniques at all BPM levels. It will appeal to experienced change agents as well as those just getting into the realm of process thinking for the first time.

  • Levels of BPM
  • Information gathering (Collecting)
  • Modeling (Connecting)
  • Analysis and Design (Correcting)
  • Common Sense versus Common Practice

Roger T. Burlton, Professional Engineer

Roger is co-founder of both BPTrends Associates and the Process Renewal Group. He is considered a global leader, recognized internationally for his no-nonsense insights and pioneering contributions in Business Process Management, since 1991. Roger has conceived and chaired over thirty high profile BPM conferences in North and South America, Europe, the Middle East, and Australia. His pragmatic BPM seminar series has been running globally since 1992 and is the longest continuous series of its kind in the world.

Roger’s highly acclaimed book Business Process Management: Profiting from Process is regarded as a reference book for process professionals who want to conduct process architecture initiatives and process renewal projects, as well as those who wish to entrench process governance across the enterprise. In addition to his thought leadership, Roger is actively involved as a practitioner, helping executives in organizations globally to become process managers, assisting process professionals to implement practical approaches to BPM projects, and as a participant in critical process-centric organizational change management.

Association of Business Process Management Professionals (ABPMP.org)

The Association of Business Process Management Professionals is a non-profit, vendor independent professional organization dedicated to the advancement of business process management concepts and its practices. ABPMP is practitioner-oriented and practitioner-led. The mission of the ABPMP is to engage in activities that promote the practice of business process management, has developed a Common Body of Knowledge in this field, and to contribute to the advancement and skill development of professionals who work in this discipline.

PUBLISHED: March 2, 2010

AIM alumnus Jon Dolan
Jon Dolan (’13)
Jon Dolan (’13) received the 2013 Capstone Award from Dr. Linda Ettinger for his research paper Enterprise-Wide Techniques to Manage E-mail Overload at the AIM graduation luncheon.