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Applied Research
1998 Capstone Abstracts
Guidelines for Integrating Speech Recognition into the Human Computer Interface: A Review of Research from Selected Companies, Universities and Special Interest Groups
Jack Baker
The human-computer interface must include speech to make computers more usable by the general population. Only specialized applications could use speech in the past. Advances in technology have made it possible to integrate speech into generalized applications. Currently, only a few researchers and experts are building applications that incorporate speech. This research focuses on design guidelines for developers to use when building speech interfaces.
A Study of the Application of Value Factors to Control Document Archiving and Termination within an Electronic Document Management System
Janice Barnard
The purpose of this paper was to generate and design a questionnaire intended to assist system designers in identifying concerns that need to be addressed when a document is entered into a document management system. A literature review of 1996 and 1997 publications and informal interviews with experts provided a basis for the questionnaire generation. Suggestions were made regarding generations of value factors to manage document retention and the use of intelligent agents in this process.
A Comparison for Health Maintenance Organization Financial Performance and Quality Performance in Oregon
Peter Batten
Members of Health Maintenance Organizations (HMOs) are demanding effective management of HMO finances, clinical quality, and service quality. An understanding of the relationships between financial performance and quality performance may help health plan managers and consumers make better health care decisions. A positive correlation was identified between operating income and HEDIS quality performance indicators for five Oregon HMOs during 1995 and 1996. Selected literature supported the design of the study and analysis of the correlation.
Using an Object-oriented Class Library as a Tool to Reduce Application Development and Maintenance Time
Russell D. Campbell
This study is designed for use by application developers and information systems managers. The goal is to increase understanding of the use of an object-oriented class library as a tool to reduce client-server development and maintenance cost. Review of literature (published 1993-1998) frames background issues. A current project presents a concrete example. Results are presented in the form of four informational elements that highlight advantages of using an OO class library.
Strategies for Managing Computer Viruses
Kevin Conroy
This study considers the problem of computer viruses from a management perspective. The goal is to identify the most effective strategy for protecting organizations’ information systems. The research methods include a review of published literature and an analysis of survey data. All survey data used in this study were gathered between 1995 and 1997. The conclusion of this paper includes a set of steps to guide today’s managers in developing an effective antivirus policy.
Relationship of Human Aural Perception to the Current State of Auralization in Virtual Reality Applications
Dale Goodno
The purpose of this study was to establish a broader understanding of research in the field of aural virtual reality technology. Research studies from nine selected universities were reviewed. References were limited to publication between January 1994 and June 1998. Findings are geared toward developers of aural interfaces and include: list of critical terms; table of psychological attributes of auditory perception; table of psychophysical attributes of sound localization; and two trends in the field.
Use of Data Warehouses as a Decision Support Tool in K-12 School Districts
Andrew Hill
The purpose of this study is to investigate the use of data warehouses for decision support in K-12 school districts. The study was conducted through a review of literature from the ERIC database from 1990 through 1997 on information technology in school districts, particularly where site-based management is in place. The result of this study is a list of considerations to help school districts decide whether to implement data warehouse technology.
The Weight of Evidence Linking Organic Chemical Pollution to Human Health Problems
John Kinney
The weight of evidence against synthetic organic chemicals is sufficient to establish more stringent safeguards against their use. This research employed a weight of evidence method. Epidemiological data, laboratory studies, and compiled environmental research was reviewed using a text analysis method against the dimensions of time, cause and effect, consistency of association, collaborating research, and coherence of the association. The research results suggest modification of current environmental regulatory programs is indicated.
Exploitation of Installed Information Systems in Automated Manufacturing Environments
Steve Knipple
This paper discusses the potential for exploitation of installed information systems in automated manufacturing environments. The paper presents and demonstrates a model to help business managers and technology users exploit existing information systems. A literature review discussing the concepts of business strategy, information strategy, modern application design, and project management provides a basis for the model’s development and usage.
A Study of Workflow through the Application of Process Analysis and Mapping Methodologies
Jim Munson
This study provides a basic definition of workflow and its relation to business process re-engineering and electronic documents. A literature review of academic and business publications limited to material published since 1995 provided the basis of the study. The study presents an outline for performing a workflow project using work process analysis through examination and mapping. The application of the workflow project outline is demonstrated through the presentation of an example project.
A Comparative Analysis of Performance Benchmarks and Customer Satisfaction Data for Computer Server Systems
Linda Clark O’Hara
Information Services (IS) Managers are faced with an increasing amount of information to use when deciding on which server system to include in the Information Technology (IT) architecture of a company. In an effort to aid decision making, this research examines the relationships between performance and customer satisfaction data for server systems. Recent benchmark results and a customer satisfaction survey are analyzed and compared. Results reveal that no significant relationships exist.
A Study of the Impact of Marketing Databases on the Right to Privacy Under the Fourth Amendment
Carol Squire
The right to privacy guaranteed under the Fourth Amendment is being impacted by the use of electronic databases to market products and services. Using literature review and informal interview, this study analyzed how the use of marketing databases has affected the individual’s right to be left alone and the right to control personal information. Results are presented as a list of issues concerning the right to privacy for consideration by users and managers of electronic databases.
Use of Advanced Point of Sale Technology as a Marketing Tool in the Retail Environment
Lisa L. Duckett Vielbig
The purpose of this study is to investigate the use of new information technology in mass retail settings at the retail point of sale. Literature review is employed, addressing publications from 1990 to the present. New marketing processes that result from the collection and management of this data are explored. Results are presented as five trends intended to help retail executives decide when and where to implement new point of sale technology systems.
A Comparison of the Efficiency and Effectiveness of the Collaborative Process as Used by Teams in Computer Assisted and Face-to-Face Communications
Wendy Willow
This study compares the effectiveness and efficiency of computer assisted collaboration to face-to-face collaboration in small groups through the use of four research studies conducted during the past four years. Face-to-face collaboration is more efficient than computer assisted collaboration; however, computer assisted collaborative results are equal to face-to-face collaborative results. The type of task impacts the efficiency and effectiveness. This study raises further questions about why there are differences between the two methods of collaboration.
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