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Applied Research
2002 Capstone Abstracts
Criteria for Creating Web Site Information Architecture
Mike Fiegenbaum
A review of 20 selected resources published between January 1991 and December 2001 identifies criteria that can be used as a guideline for designing information architecture for a web site. Criteria address: 1) Organization, 2) Navigation, 3) User needs, and 4) Enterprise process. Web site managers and designers can use these criteria, presented in the form of a checklist, to examine information beyond technical requirements that includes the needs and interests of site users.
Designing Web-Based Instruction: A Research Review on Color, Typography, Layout, and Screen Density
Michael Geraci
The visual design of Web-based instruction has been positively correlated to enhanced student performance. This study presents recommendations gathered from 30 selected references published between 1992 and 2002 that address the use of color, typography, layout, and screen density to improve the visual design of online instructional materials. An annotated bibliography of 12 key resources and seven matrices that organize final recommendations, can be used by instructors to guide the effective design of Web-based instruction.
The author of this study is a co-recipient of the 2002 AIM Director's Distinguished Capstone Award.
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The Relationship Between Knowledge Management and Organizational Culture:
An Examination of Cultural Factors that Support the Flow and Management
of Knowledge within an Organization
Antonina Holowetzki
Because knowledge management (KM) initiatives won't take hold unless they are supported by an organization's culture, cultural factors must be considered when developing KM strategies. This study examines cultural factors in the culture-knowledge relationship. Applying content analysis methods, theory-based literature and case studies published between 1998 and 2002 are reviewed to examine the relationship between organizational culture and knowledge management. The findings are synthesized into a checklist of the cultural factors that impact KM initiatives.
The author of this study is a co-recipient of the 2002 AIM Director's Distinguished Capstone Award.
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Single-Sourcing Technical Communications: Factors to Consider When Moving Technical Communications Groups from Traditional to XML-Based, Single-Source Authoring Environments
Wes Kalbfleisch
This integrative literature review of technical communications, XML, single-sourcing, and related resources describes traditional and single-source authoring environments. Using open-coding methods of content analysis, selected literature describing the two environments are analyzed and compared according to three categories: objectives, processes, and skills. Results present a comprehensive list of factors, defined as differences between the two environments, that managers of technical communications groups can use as they move from traditional to XML-based, single-source authoring environments.
Intranet Implementation: The Application of Diffusion Drivers and Interventions in the Public Sector Environment
Aaron Karjala
This literature review of public sector resistance to innovation and Intranet implementations describes potential actions managers can take to ensure Intranets are fully adopted in a government organization. Using sequential coding, selected literature is analyzed within pre-existing categories derived from King (1994): knowledge building, knowledge deployment, subsidy, standards setting, mobilization, and innovation directive. The result is a list of diffusion drivers managers can use to gain organizational acceptance of Intranet implementation in public sector organizations.
An Examination of Traditional ERP and Lean Manufacturing Production Control Methods with a View of Flow Manufacturing Software as an Alternative
James F. Kent
With the explosive growth of e-business and intensive global competitive pressure, manufacturing companies are examining production control methods that combine the planning capabilities of Enterprise Resource Planning (ERP) with the shop floor execution attributes of Lean Manufacturing. A review of selected literature published between 1987 and 2001 examines the use of these traditional methods. This data is compared to newly introduced flow manufacturing software products to provide information for professionals considering hybrid production control methods.
The author of this study is a co-recipient of the 2002 AIM Director's Distinguished Capstone Award.
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Two Approaches to Intrusion Detection Systems: A Study of Network- and Host-Based Systems
John R. McKean II
Computer information systems and information assets are under attack. Benefits derived from interconnected networks are often offset by the dangers inherent in these connections. Host-based and network-based intrusion detection systems (IDS) provide means of protecting interconnected computer systems. Through literature review and analysis, this paper outlines benefits and limitations of IDS and provides a checklist that can be used by information systems managers to both understand IDS protection and as a guideline for deploying IDS.
A Study to Identify Benefits and Risks for Small, Specialized Medical Practices to Consider Before Transitioning a First-time Patient Questionnaire from Paper to a Web-based Process
Anna Rembert
This study examined selected literature published between 1995 through 2002, focusing on benefits and risks for transitioning patient intake questionnaires from paper to a Web-based process in a small, specialized medical practice. Results are presented as subcategorized lists of benefits, risks, and other considerations, sorted by degree of relevance to this Web application and the healthcare industry. Small medical practices can then evaluate the benefits and risks for leveraging the Web for capturing patient information.
Voting Systems in the United States: An Examination of Histories, Degree of Use and Performance Characteristics
Lori Ruttledge
Elections in the United States are conducted with widely varied voting systems. The purpose of this study is to better understand each system and to suggest potential changes. A review and content analysis of selected literature published between March 1982 and April 2002 identifies eleven specific voting methods and examines their history, degree of use and performance characteristics. An annotated taxonomy of systems is presented for use by election officials and the general voting public.
The author of this study is a co-recipient of the 2002 AIM Director's Distinguished Capstone Award.
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An Evaluation Of Four Web Based GIS Software Packages
Ronald S. Salz
Web based Geographic Information Systems (GIS) software development has grown since its inception in 1996, enabled by the Internet and extending traditional desktop GIS applications. This study evaluates four selected current Web based GIS software products along three key attributes and a defined set of criteria. Results are presented in a summary table and brief discussion. The evaluation is designed to assist GIS managers responsible for selecting Web based GIS for implementation in their organizations.
A Study of the Role of Sustainability in Green Marketing Consumer Goods
Ted Ross Stock
The emerging field of sustainability is impacting the practice of green marketing consumer goods. A review of selected literature published between 1987 and 2002 identified 16 factors in green marketing consumer goods that relate to sustainability, as described by The Natural Step System Conditions. The results are presented for green marketing professionals as a table of factors and recommendations related to the four elements of Kotler's marketing mix: product, price, place, and promotion.
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