Applied Information Management
Current Students

Demystifying Lean Six Sigma – An Overview of LSS

Department: AIM
Number: 607
CRN: 16819
Credits: 2
Date: September 25-October 20, 2017
Day and Time: Online
Instructor(s): David Ryan
Fee: $1430
Grade Option: Pass/No Pass
Registration Deadline: 08/26/2017

Course Description

This short course will provide an overview of Six Sigma, the DMAIC (Define, Measure, Analyze, Improve and Control) process, and key tools used in each phase of the process. The curriculum will cover project charters, communications, process mapping and simplification, CTQs and value stream analysis, as well as reviewing Lean processes and discussing the common Lean tools such as 5S, 5 Whys, Gemba, and Poka Yoke. Students will gain knowledge about Lean Six Sigma through readings, lectures, videos and group discussion and interaction. By the end of the course, each student should be able to demonstrate at least three Six Sigma tools, complete a process mapping exercise, and have practical knowledge of how to approach business process improvement using Lean Six Sigma.

Prerequisite(s) Required

Virtual Learning and Teams

Course Materials

Demystifying Lean Six Sigma—an Overview of LSS

Pande, P. S., Neuman, R. P., & Cavanaugh, R. R. (2002). The Six Sigma way team fieldbook: An implementation guide for process improvement teams. New York, NY: McGraw-Hill. ISBN 978-0071373142

Online registration not currently available for this course

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The Applied Information Management Master's Degree is an Interdisciplinary Studies program through the Graduate School.