There are many examples of large (re)systemization projects within organizations that do not deliver on the promise of the technology and, in fact, result in adverse business impacts. With the increasing rate of technological innovation, there is a commensurate increase in the temptation to engineer technological solutions for process problems within an organization. This approach often ignores the impact to organizational culture, social knowledge, and other issues that are critical to an organizational success. This short course examines the interplay among those issues with various technological approaches and offers ideas for optimizing the performance of the organization and the systems that support it.
Brown, J. S., & Duguid, P. (2017). The social life of information. Boston, MA: Harvard Business School. ISBN: 978-1633692411 or 1633692418
Gladwell, M. (2005). Blink: The power of thinking without thinking. New York, NY: Little, Brown. ISBN: 978-0316010665 or 9780316010665
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The Applied Information Management Master's Degree is an Interdisciplinary Studies program through the Graduate School.